In his role as Operations Manager at George Brand Holidays, TJ draws on 8 years in the short-term rental industry to build smooth, scalable operations that delight guests and keep owners confident. He has managed a portfolio of 1,000+ properties, leading day-to-day operations while implementing systems, SOPs, and automation that support rapid growth without sacrificing quality.

Known for his calm, data-led approach, TJ aligns pricing, housekeeping, maintenance, and guest experience around clear KPIs. He thrives on process design, tech adoption (PMS and integrations), and cross-team coordination, the practical blockers that make-or-break scale.

Collaborative and outcomes-focused, he builds strong relationships with owners, partners, and his team, communicating with clarity and following through. TJ is proud to be part of the future of George Brand, down-to-earth, approachable, and genuinely client-focused, helping guests have memorable stays and owners grow long-term value.